Announcements
Happy April, everyone!
- Please help us welcome our newest team members: Marissa, Gracie, & Tony!
- Let's also recognize March's Perfect Attendance Awardees: Malcolm, James, Ramona, Ben, Catheleen, Valerie, Crystal, Kristina, Raven, Abbygail, Ryder, & Dana! Great job, everyone!
- We have a new individual moving into the group home on 4/15. Sara will be scheduling a PCSP (Person Centered Support Plan) training for all group home staff before his arrival. Everyone else is strongly encouraged to very carefully read his PCSP at the beginning of any shifts picked up at the group home. He has some very specific support needs that may be new to most of you.
- In the March 2026 newsletter, each employee that emailed Kayce the definition of "open-ended questions" by 3/31/26 was offered a $25 gift card at April's all-staff meeting. Megan Scott was the only employee to respond to that prompt. Thank you, Megan, for reading the newsletter in it's entirety.
- We have successfully completed another survey. Thanks to all of your hard work, we won't be reviewed again until 2028. We really appreciate everyone's patience & cooperation throughout our preparation.
- As discussed at April's Staff Meeting, Medical Emergency Drills are now a regulation requirement. Please see the Educational Focus below for more information.
- In addition to Medical Emergency Drills, Intruder Drills & Bomb Drills are also now required at all locations. Please be sure to begin completing these, as scheduled, at all PCGH locations.
- All drills must be completed on the days & within the time frames they are scheduled to meet regulation requirements. Drills scheduled 12a-8a are intended to be completed while the individuals are asleep. Please be sure to reflect that you woke them on your drill forms.
- If you have not completed Gait Belt or Hoyer Lift training, it is essential that you do so by 4/15/26. Lisa will be scheduling a make-up class. Failure to attend will effect your quarterly bonuses, and may prevent you from working at the group home location.
- If you have not completed blood glucose training, Madison (our RN) will be scheduling a make-up class by 5/15/26. Failure to attend will effect your quarterly bonuses, and may prevent you from working at multiple locations.
- We haven't yet received any suggestions for this year's Summer Bash. Please email Christian or Kayce your suggestions ASAP. Remember, we will need to make reservations. How does a glow in the dark pool party sound?
Staff Spotlight
Valerie Mashburn

We are pleased to announce Valerie Mashburn as our March Employee of the Month! Valerie has excelled in the following areas:
- Attendance
- Timeliness
- Documentation
- Performance
- Training Completion
- Shift Coverage
- Team Event Participation
- Positive Feedback from Teammates & Immediate Supervisors
- Displaying Company Values (Compassion, Respect, Integrity, Trust, & Teamwork)
Great job, Valerie!
Medical Emergency Drills
Emergency Medical Drill Record (§12VAC35-105-530)
Your specific program and emergency preparedness policy/procedure will determine the frequency of drills. Drills will be conducted at unspecified times and documented on this form.
NOTE: It is highly recommended that providers conduct a drill involving simulated calling of 911 and performing CPR at least quarterly. Include various locations when possible, as Medical Emergencies may occur at any time (in the home, vehicle, community, etc.)
Examples of Medical Emergencies (Note this is not an exhaustive list): When an individual is:
- Unresponsive or displays any lack of responsiveness
- Having trouble breathing
- Having chest pain
- Unable to move (who typically can move)
- Having severe bleeding not stopped by gentle pressure
- Unable to bear weight (who can typically ambulate)
- Experiencing excessive swelling to any area of their body or any limb (legs, arms, etc.) after a fall
Practical CPR drills: Including role-play activities, may help clinical staff and management identify potential problems and recommend strategies for implementing CPR in actual situations.
Example Scenarios (staff can practice on mannequins and/or designated staff; include simulation of assessing the individual, taking individuals out of beds and wheelchairs as needed; initiating CPR, appropriately responding to choking incidents, locating emergency medical information, securing a safe environment, dividing tasks, caring for other individuals that are present, etc.):
- Designated staff may simulate choking on a food item.
- Designated staff may simulate being unresponsive.
- Designated staff may simulate difficulty breathing and/or chest pain.
- Designated staff may simulate vomiting of dark colored coffee ground material which may be indicative of internal bleeding.
Simulating 911 Calls (simulate the completion of 911 calls):
Examples of questions that can be asked (typically asked by 911 dispatchers):
- “What is the emergency/what is happening?”
- “Where are you/what is your address and phone number?” “
- “Who needs help/what is the age of the individual?”
- “Does the Individual have any known medical conditions?”
- “Is the Individual responsive/is the Individual breathing?”
- “Is an AED present?”
- “Have you initiated CPR?”
Assessing the Drill:
- Did staff appropriately assess the individual/environment?
- Did staff readily acknowledge that 911 needed to be called?
- Were emergency #’s posted near every phone?
- Was a phone available within the vicinity of the individual?
- Did staff choose to contact 911 prior to calling the manager?
- Were staff able to readily recite the location address?
- Was Medical Emergency Information readily available?
- Were staff able to answer simulated 911 questions calmly and clearly?
- Did staff know where to find the Medical Emergency Information?
- Does premises house an AED?
- Did staff know the location of the AED? (Leave blank if no AED)
- Did at least one staff present have current CPR certification?
- Was CPR initiated and/or other lifesaving interventions initiated prior to calling 911?
- Was CPR completed on an appropriate surface?
- Was Critical First Aid required?
- Were the staff present, trained on your Crisis Intervention Policy?
- Did staff have access to the Manager’s phone #?
Coaching/Follow-Up Considerations:
- Total Time used to assess the incident, implement lifesaving procedures, and call 911:
- Debrief the Incident with staff (conduct and document a debriefing after the drill, with the appropriate supervisory staff and involved staff, for quality improvement purposes).
- Walk through the sequence of events. Discuss the causes and consequences
- Have staff describe their individual experience. Discuss critical methods used or missed.
- Share individual emotional responses Discuss the intended impact of the drill
- Which of the following simulated notifications were made:
a) Chain of Command Notifications Main Office Notification
b) Police EMS (911 Emergency Services)
c) Fire Department Consumer’s Family/Guardian/LAR
Birthdays
- Crystal Johnson 4/18
- Kayce Bunch 4/22
- Eric Hasenjaeger 4/23
- Channelle Sharpley 4/28
Anniversaries
- Malcolm Patterson-Brown 4/14/25